Director of Program Operations

Role: Director of Program Operations

Reports To: Executive Director

Location: Kigali with frequent travel to field sites

Company Overview:

Kinvest Impact Rwanda is transforming rural communities by providing affordable transportation, clean water, and renewable energy solutions. Through our Business Leader Development, Market Hubs, and Infrastructure Development programs, we empower local entrepreneurs, improve access to essential services, and drive economic growth. By combining innovation, sustainability, and local ownership, we create scalable solutions that reduce poverty and unlock the potential of rural markets.

Position Mission:

The Director of Program Operations will lead the entrepreneurial execution of Kinvest Impact Rwanda’s integrated programs, which encompass three core areas: Business Leader Development, Business Services (Market Hubs), and Infrastructure Development. This role is pivotal in driving program outcomes, setting and monitoring OKRs, and ensuring team accountability across all program components.

The Director of Program Operations will also serve as a key integrator, fostering collaboration between diverse teams and aligning activities with strategic objectives. Additionally, the Program Director will engage with external stakeholders to build partnerships that support program growth, represent Kinvest at the national level, and ensure compliance with government regulations. This position combines strategic oversight with operational execution, requiring a results-driven leader who excels in both building relationships and delivering measurable impact.

Objectives 

1.Operational Team Leadership & Stakeholder Engagement

- Lead, mentor, and manage all operational teams, fostering a high-performance, impact-driven culture.

- Build and maintain strong relationships with community leaders, partners, and stakeholders to align programs with local opportunities.

- Represent Kinvest at events, forums, and meetings to advocate for initiatives that improve community well-being.

2. Impact-Driven Revenue Growth

- Identify and develop income-generating activities that ensure financial sustainability at a national level and deliver positive social outcomes. Achieve 100% year over year growth.

- Expand services and partnerships to drive economic development and increase access to essential services in underserved communities.

- Improve growth strategies based on data dashboard, impact assessments and market opportunities.

3. Operational Efficiency & Strategic Impact

- Streamline operations to maximize resources and deliver measurable community benefits that unlock the potential of rural markets.

- Implement and refine quarterly operational strategy focused on sustainable growth, quality service delivery, and community empowerment.

- Integrate best practices, adopt new systems and technology, and enforce policies to enhance program efficiency and scalability.

4. Transparent Reporting & Compliance

- Establish rigorous weekly reporting systems to track economic performance, social outcomes and team accountability.

- Prepare timely, accurate reports for the Executive Director, board, and external stakeholders, showcasing progress toward goals.

- Ensure compliance with laws, regulations, and internal guidelines to build trust and credibility.

Competencies and Character

10+ years of experience

Mission-Driven Leadership

Operational Excellence

Analytical & Innovative Thinking

Effective Communication

Cultural Alignment

How to Apply:

Interested candidates should submit their resume and a cover letter detailing their relevant experience and interest in the position to hr@kinvestimpact.com. Please include "Program Director Application – [Your Name]" in the subject line.