Sales & Administration Coordinator (Shipping Industry)

SHEER LOGIC MANAGEMENT CONSULTANTS is A renowned boutique management consulting firm with a strong presence in the East African region, Sheer Logic Management Consultants prides in having the coveted prize for the leading talent sourcing firm (2019/20) according to Global Brands International.

Our practice is characterised by a particular emphasis on exceeding the needs of our clients. Further, we have world-class consultants who have access to the best methodologies, tools, resources and training. The firm has over 25 years’ Human Resource Consultancy and outsourcing experience across different sectors. We offer expert and innovative solutions driven by local professionals who understand your operational contexts and the specific challenges you might face.

https://sheerlogicltd.com/

Position Title: Sales & Administration Coordinator (Shipping Industry)

Department: Sales

Location: Rwanda

Reports To: Sales Manager / Direct Sales Team

Compensation: RWF 1,022,975 per month

About the Role

We are seeking a proactive and motivated Sales & Administration Coordinator to support our
commercial team in Rwanda. This role is ideal for someone looking to build a foundation in shipping,
logistics, and commercial operations, with hands-on exposure to inside sales, customer
engagement, and administrative support.

As part of the sales team, you will begin with internal-facing tasks and gradually progress to field sales
activities, accompanying Sales Executives for customer visits, market mapping, and business
development activities.

Key Responsibilities

1. Inside Sales Support

Assist in handling customer inquiries via phone, email, and walk-ins.
Share rate quotations, service information, schedules, and shipment updates with customers.
Follow up on leads, quotations, and pending opportunities using the CRM system.
Support the preparation of commercial proposals and tenders.
Conduct basic sales analysis and provide weekly reports to the sales manager.

2. Administrative & Coordination Support

Maintain and update customer records, contracts, and documentation in CRM and internal
systems.
Support the sales team by preparing meeting notes, visit reports, and presentation materials.
Assist in scheduling customer visits, internal meetings, and team activities.
Coordinate with operations, documentation, and customer service teams to ensure smooth execution of shipments.
Handle general office administrative tasks as required.

3. Field Sales Exposure (Gradual Integration)

Accompany Sales Executives for client visits, onboarding discussions, and market intelligence activities.
Participate in customer service reviews, route development conversations, and retention meetings.
Observe and begin leading supervised customer interactions as competence grows.

4. Market Research & Commercial Intelligence

Gather insights on competitors, freight trends, customer segments, and emerging opportunities.
Contribute to internal market reports and commercial strategy discussions.

Qualifications & Requirements

Education

Pursuing or recently completed a degree/diploma in Logistics, Supply Chain, Business Administration, Marketing, or related fields.

Skills

Strong communication and interpersonal skills.
Excellent organizational and analytical abilities.
Proficiency in MS Office (Excel, PowerPoint, Word).
Ability to multitask and manage time efficiently.
Strong attention to detail and accuracy.

Personal Attributes

Eager to learn and willing to take initiative.
Customer-focused with a positive attitude.
Professional, dependable, and team-oriented.
Interest in the logistics/shipping industry is a strong advantage.

What We Offer

Hands-on experience in the global shipping and logistics industry.
Exposure to sales strategies, customer engagement, and commercial operations.
Mentorship from experienced sales professionals.
Opportunities to transition into a full-time role based on performance.

How to Apply

Send your application to talentsourcing@sheerlogicltd.com by 19th March 2026.